Action Shred is owned by brothers Craig Litman (left) and Joel Litman (right). With the family name attached to the company’s successful operations, the Litmans feel strongly that customer service should be prompt and personal.
A graduate of the University of Missouri School of Journalism, Joel Litman has been in the recycling industry since 1984. He got his start in the business working with his father at Daltex Waste Material Co.
Joel founded Action Shred with his brother Craig in 2003. Joel and Craig are also the co-owners of Texas Recycling Surplus, Inc.
Joel focuses on his customers’ needs and doesn’t rely on machines, technology or computers to forge relationships. His early work in the public relations and advertising industry taught him the importance of adding a personal approach to business relationships—something he continues to believe in strongly today.
A true sportsman at heart, Craig Litman always goes the extra mile to make his customers happy. As co-owner of Action Shred and Texas Recycling Surplus, Inc., Craig puts his strong motivational skills and formal training as a Certified Public Accountant (CPA) to good use.
After graduating from UT Austin, for several years Craig had a highly successful career in the accounting and tax field before joining his father and brother Joel at Daltex Waste Material Co. in the late 1980s.
In addition to using his accounting expertise, Craig is involved in overseeing all aspects of the business including sales, safety, marketing, logistics, business strategy and production.
In 2003, the Litman family launched Action Shred and hired a team of trusted employees, many of whom have worked with the family at Texas Recycling for years. We invite you to meet a few key members of the staff:
Business Development Manager
With over 20 years of selling experience, Dennis McCaslin brings a blend of skill sets in business development, sales training and account management to the Action Shred team. His background includes positions with global companies in both the document security and cash logistics industries. As Business Development Manager for the company, Dennis is all about happy customers, dedicated employees and creating a brand that is irresistible for potential clients.
Top qualities: Attention to detail, authenticity and big-picture thinking. Dennis is always looking for ways to add value to the services offered by Action Shred, whether through programs, people or processes. His commitment to encourage the team to consistently deliver quality, secure services to each customer is the focus of his efforts.
Favorite pastimes: If not spending time with his family, Dennis is reading about the newest exotic super cars, supporting his favorite English soccer club, Manchester United or engaged in his favorite passion; writing about life’s random observations and the lessons we learn from them
Business Development Representative
With experience in sales and marketing, Monica’s idea of business development is inspired by both numbers and results combined with a skill for turning ideas into achievable realities. For her, social responsibility is a critical component of developing a profitable business model while at the same time building a better society. Her commitment to consistently deliver outstanding service is based on doing what is best for each customer by providing viable and sustainable long term solutions.
Top qualities: Results oriented, reliable, positive and proactive. Her ultimate goal is to foster long lasting relationships with her customers that will be mutually beneficial.
Hobbies: When not at work, Monica loves spending time with her family and is always looking to meet new people.
Rebecca’s can-do attitude and commitment to making sure things get done the right way makes her a valuable part of our team and the first point of contact for our office.
As our Customer Service Coordinator, she ensures the customer experience of calling our company is pleasant and professional. Additionally, she schedules our fleet of service trucks and techs to be sure we are at our customer locations when we are scheduled to be there.
When away from the office, she enjoys spending time with her family and all things outdoors such as camping, fishing, hunting and running an occasional 5K race.
As one of our seasoned shredding techs, Ismael is responsible for making sure all of our customers get their mobile shredding service in a timely, professional manner.
He enjoys the comradery with coworkers and making sure each customer is treated with courtesy and respect. His hard work and commitment to our customers is a great example to those who know him.
In his free time, Ismael enjoys spending time with his family and getting work done around the house.
One of our most conscientious service techs, Mitch loves to build rapport with his customers as he provides a high level of service to their business.
He notices the little things to insure the customer experience is positive and the job is done right. Always willing to help a coworker or customer, he embraces the concept of “team”.
Away from work, you’ll find Mitch exercising, reading, watching sports or hanging out with his family and friends at home or church.
Mariano brings the same reliability and dedication to our service team as he did as a longstanding employee in another industry.
His eagerness to learn and willingness to do whatever it takes to get the job done make him a key member of our group.
He loves to spend time with his family, enjoys the outdoors and watching his favorite national soccer team Mexico.
Ian is a service tech on one of our mobile shredding trucks that provides onsite document and media destruction at our customer locations.
His commitment to our customers and completing his route every day is evident allowing him time to assist other team members when he can help. We’ve had more than a few customers let us know what a professional and positive experience it was working with Ian.
Ian enjoys online gaming, listening to music and relishes his new role as a “first time” uncle.
Jose navigates traffic, impatient commuters, busy loading docks and service elevators like a pro.
Besides his desire to be better each day at his job, he is one of the nicest guys you will ever meet. His positive and eager attitude to do whatever it takes to get the job done makes him one of our leaders by example.
When not providing customers with excellent service, Jose likes to be outdoors and enjoys playing a variety of sports.